# How do I contact support? There are two ways to get in touch with us: 1. You can email directly. 2. You can submit a support request via the Adnuntius Dashboard. If you are logged in, click on the support button on the bottom right. ## What information should I share? To help *us* help you as efficiently as possible, please be sure to send us all relevant details: * If your support request relates to a specific part in the dashboard, please make sure to include a link to it. * Please describe the steps that you were taking, what happened when you took those steps, and what you were expecting to happen instead. * If you are running into an error message, please pass along the error message in full. * Send us a screenshot and / or video to show us what you're seeing. ## When can I expect a response? We will respond to every support request within 1 business day. At busy times this might not be possible, but we'll always try to get back to you as soon as we are able. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.adnuntius.com/troubleshooting/how-do-i-contact-support.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.