How do I contact support?
Our friendly support team is here to help. Learn what information to share and when to expect a response from us.
There are two ways to get in touch with us:
- 2.You can submit a support request via the Adnuntius Dashboard. If you are logged in, click on the supportbutton on the bottom right.
To help us help you as efficiently as possible, please be sure to send us all relevant details:
- If your support request relates to a specific part in the dashboard, please make sure to include a link to it.
- Please describe the steps that you were taking, what happened when you took those steps, and what you were expecting to happen instead.
- If you are running into an error message, please pass along the error message in full.
- Send us a screenshot and / or video to show us what you're seeing.
We will respond to every support request within 1 business day. At busy times this might not be possible, but we'll always try to get back to you as soon as we are able.