How do I contact support?
Our friendly support team is here to help. Learn what information to share and when to expect a response from us.
There are two ways to get in touch with us:
To help us help you as efficiently as possible, please be sure to send us all relevant details:
- If your support request relates to a specific part in the dashboard, please make sure to include a link to it.
- Please describe the steps that you were taking, what happened when you took those steps, and what you were expecting to happen instead.
- If you are running into an error message, please pass along the error message in full.
- Send us a screenshot and / or video to show us what you're seeing.
We will respond to every support request within 1 business day. At busy times this might not be possible, but we'll always try to get back to you as soon as we are able.